coaching agreement

Welcome to Sophie McCallum Coaching, LLC dba The Self Love Peddler.

Now that you’ve made the decision to invest in you, these are the coaching policies and to help move us forward. You will receive a packet via email which gives us the framework to begin working together.

Agreement:
This agreement is between Sophie McCallum (Coach) and you as the (Client), where I, as your Coach, agree to provide Coaching Services for you as my Client, focusing on your topics/ results/goals.

Coaching: Coaching is partnership (defined as an alliance, not a legal business partnership) between the Coach and the Client in a thought-provoking and creative process that inspires the Client to maximize personal and professional potential.
Services: We agree to begin the process and engage in the session(s) purchased, and/or sessions purchased in your package through telephone or Zoom virtual meetings.

Fees: This coaching agreement is valid when you as the client purchase a session or package. The fee is paid as of the date of purchase. All pre-paid coaching fees are non-refundable.

Payment in full is expected at booking unless you have a payment plan as a part of your package. If an issue arises after your purchase, sessions may be postponed.

Schedule: The calls / meetings for each session shall be 60 minutes in length. If you are late to the appointment, the you will only have the time scheduled for that session remaining, it will not run over the hour time-slot that was scheduled, in order to respect the Coach’s calendar for the next client and both our schedules.

Renewals: At the completion of the initial coaching package, you may continue the process of self-discovery by renewing your package or selecting another package. All renewals are due before scheduling your next appointment, usually the day of the last session of your current package.

Procedure: The time of the coaching meetings and/or location will be determined by Coach and Client based on a mutually agreed upon time. Coaching sessions are 60 minutes by phone or Zoom. Please be on time for your sessions, honoring each other and the process.

Zoom will be utilized for coaching sessions, the link will be sent to you at time of booking and again on day of scheduled appointment.

Preparedness: Please be prepared for your coaching session. You will receive a Coaching Call Prep Form to assist you in deciding what you want to work on. Incomplete homework is not a reason to cancel a session, there is still an opportunity to grow and learn.

Credentialing: For my coaching certification, I ask for your consent to release your name, contact information and dates of service to the International Coach Federation (ICF) Credentialing Committee, and iPEC (International Professional Excellence in Coaching) solely for the purpose of confirming our coaching relationship.

I am passionate about your growth, success, happiness and self-love. I will hold you up when you can’t do that for yourself. Your job is to show up and do the work, including homework and committed sessions.

Confidentiality: All information is held in the highest confidence between us. This creates a safe environment for each of us to learn, grow and evolve. This coaching relationship, as well as all information (documented or verbal) that you share with me as your Coach as part of this relationship, is bound to confidentiality by the ICF Code of Ethics.

Cancellation / Changes Policy: If you need to change your appointment, I ask for a 24-hour notice before our scheduled appointment time. Please email and text me, and I will help to reschedule you right away. If you miss an appointment without advanced notice, it will be considered a paid session. If you are late to an appointment, you’ll only have the remaining time scheduled in that session.

Bonus Coaching Sessions: If you know of anyone who might benefit from the coaching experience, I welcome referrals, as you are my best advocate. And, to thank you, I will give you a complimentary coaching session for anyone who hires me.
Responsibilities:

You understand that coaching is not to be used as a substitute for professional advice by mental, medical, legal, financial or other qualified professionals and will seek independent professional guidance for such matters. If you are currently under the care of a mental health professional, I will recommend that you inform the mental health care provider.
You are responsible for creating and implementing your own physical, mental and emotional
 well-being, decisions, choices, actions and results. And, you agree that I am not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by me. You also understand coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease.

You agree to communicate honestly, be open to feedback and assistance and create the time and energy to participate fully in the program.

Acceptance of These Terms / Limited Liability: Except as expressly provided in this agreement, the Coach makes no guarantees or warranties, express or implied. In no event will the Coach be liable to the Client for consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this agreement, and the Client’s exclusive remedy, will be limited to the amount paid by the Client to the Coach under this agreement for all services rendered up until the termination date.

This is the entire agreement of the parties and reflects a complete understanding of the parties with respect to the subject matter. This agreement supersedes all prior written and oral representations.

If a dispute arises out of this agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to (certain amount of time such as 30 days) after notice given. If the dispute is not resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

This agreement indicate a full understanding of, and agreement with, the information outlined above for the policies and agreement